Operational Performance Metrics

We believe transparency builds trust

Here’s how we perform across invoicing accuracy, timeliness, and service quality. Updated monthly.

KPI · Client Satisfaction

Monthly client satisfaction with WorkMotion, Jul 2025 – Feb 2026

Our average

95.45 score

Source: WorkMotion internal benchmarking · Monthly CSAT vs industry benchmark (80)

KPI · Talent Satisfaction

Monthly talent satisfaction with WorkMotion, Jul 2025 – Feb 2026

Our average

93.05 score

Source: WorkMotion internal benchmarking · Monthly TSAT vs industry benchmark (80)

KPI · Onboarding Speed

Days to onboard with WorkMotion, Jul 2025 – Feb 2026

Our average

1.03 days

Source: WorkMotion internal benchmarking · Monthly averages

KPI · Contract Change Speed

Hours to process the changes with WorkMotion, Jul 2025 – Feb 2026

Our average

9.13 hours

Source: WorkMotion internal benchmarking · Monthly averages

KPI · Customer Sentiment

Monthly NPS with WorkMotion, Jul 2025 – Feb 2026

Our average

42.38 score

Source: WorkMotion internal benchmarking · Monthly NPS vs industry benchmark (30)

Trustpilot

4.8 out of 5

Capterra

4.9 out of 5

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